Symbio prides itself on our ability to establish unique process methods and communication channels via our global delivery network. This gives us the ability to collaborate and communicate with developers, IT professionals, testers and engineers; succinctly. We believe in working as a team with clients and partners to automate the process of software delivery and infrastructure changes. As a global provider we are committed to driving a culture and environment where building, testing, and releasing software occurs rapidly, reliably, and with the highest level of quality.
HOW WE DO IT
First we start with your requirements, what are you trying to do – who are you currently supporting and what are you supporting. If you are a startup and don’t know yet – that’s fine – we can work with you to come up with a plan of action so that when your product does get out the door, we can be there to support you. We’ll then map out a communications strategy and select a toolset which will match the needs of your current and prospective customers. We’ll then roll it out, test it, and deal with the requests as they come in.
24×7 platform and application monitoring
Professional trouble & escalation mgmt
System and platform fix and maintenance
1st Level OS and application support
Off shore extended Ops arm for any MNC
China entry and full stack management partner
Highly skilled OS platform engineeers across all major OS platforms (Unix, Linux, Windows) /DBA (Oracle, MySQL, etc.)
Monitoring Solutions: HP Open View, Remedy, Altiris, Opsview, Nagios, Cacti, MRTG, Zabbix, Big Brother