VXI Acquires Symbio!
VXI Global Solutions (VXI) a leading provider of call center/business process and information technology outsourcing services recently acquired Symbio to round our portfolio of technology solutions and service offerings for all our clients.
VXI and Symbio – Stronger Together
The new Symbio specializes in complete call center and BPO services, software development, quality assurance testing, and infrastructure outsourcing with more than 18,000 employees worldwide. VXI creates custom solutions in business-to-business and business-to-consumer applications, which allow clients to achieve success in their market goals.
The combined offerings of VXI and Symbio expertise will benefit all VXI and Symbio clients as we move forward together.
VXI
Established leader at providing voice of the customer (VoC) BPO services to global brands
Symbio
RDaaS (Research & Development as a Service) solutions provider: strategic insight, agile software development and quality assurance, testing and globalization
Bain Capital
Insight in business development and management, and creating global business opportunities for the company
VXI clients work in different industries and verticals. Our solutions vary from BPO to ITO, across a variety of services and offerings.
Industries and Verticals
- Communications
- Cable/ Satellite
- Financial Services
- Retail
- Travel and Hospitality
- Healthcare
- Media and Entertainment
- Technology
Business Process Outsourcing:
- Customer Care
- Up-Sell/ Cross-Sell
- Inbound/ Outbound Sales
- Technical Support
- Market Research
- Multi-Channel Solutions
- Order Processing
- Reservations
- Retention and Loyalty Programs
- Back office Support
Information Technology Outsourcing:
- Application Maintenance and Testing
- Global Release and Localization
- Quality Assurance and Testing
- Software Development
- Research & Development Operations
- Systems Management
- Database Analysis
- Technical Support
- Database Management
- Infrastructure Management
VXI Centers
Los Angeles, California
- Lubbock, Texas
- Youngstown, Ohio
- Canton, Ohio
- Cincinnati, Ohio
- Tuscon, Arizona
- Barranquilla, Colombia
- San Salvador, El Salvador
- Guatemala City, Guatemala
- Makati City, Philippines
- Quezon City (3), Philippines
- Davao City (2), Philippines
- Shanghai (2), China
- Beijing, China
- Chengdu, China
- Guangzhou (2), China
- Xintai, China
Symbio Centers
San Jose, California
- Dallas, Texas
- Helsinki, Finland
- Stockholm, Sweden
- Tampere, Finland
- Oulu, Finland
- Kuopio, Finland
- Lahti, Finland
- Salo, Finland
- Shenzhen, China
- Guangzhou, China
- Beijing, China
- Sichuan, China
- Zhejiang, China
- New Taipei City, Taiwan
- Kuala Lumpur, Malaysia
